Via Twitter on the 13th April.
What is an appropriate time scale for a manager to respond to matters raised by an AM on behalf of their constituent, please?
1/2 Our policy is to acknowledge any enquires raised within 5 days and to normally provide a full response within 15 working days.
2/2 If the enquiry requires more than 15 working days to be fully investigated, the AM is informed that investigations are ongoing.
I am unsure about the accuracy of this response.
The last time I asked Gwynedd council a question regarding the amount of reserves they hold they were wrong by over £50 MILLION pounds !