Gwynedd Council’s Management Issues.

So where were we ?
Ah yes – I cancelled the meeting with the social worker.
The partner had become ill with the stress and nastiness of it all and my daughter had just suffered a miscarriage – all this and dealing with the light and dark side of PDA – it was a relief to use the time to calm down and think…
The social worker turned up anyway.
Lowri Williams, customer care(!) wrote later “…the Service felt that cancelling the meeting was not appropriate,”
Mr Haydon also wrote a report to his managers describing the meeting with me.
Jamie, I have seen a copy of your report and I hardly recognise your version of events.
Will the report be updated to include how you foot shuffled and spent most of our exchange staring at the floor like a scoolboy , mumbling –
“You haven’t made a complaint about me, have you ?”
Will you update the report to include the fact that your managers, Melvin Panther and Sharron Williams Carter sent you to my house knowing that I had raised issues with your bad behaviour and cancelled the meeting – without informing you ?
Do you think that is “appropriate” behaviour from your managers, Jamie ?
Jamie, in your report you call me ‘agitated’ when I answered the door – that was a mixture of horror and anger at your presence until I realised that you had been set up.
What manager would send an employee out to visit someone who was upset and not even advise them ?
Were they hoping for confrontation ?
Have you raised an issue with #Unison that your managers put you in an impossible situation with little regard for your safety ?
I remember saying to you “Jamie, contact your managers. Something weird is going on.”
You whispered that you have to wait for them to get in touch.
#Shocking –  from you, Jamie, and your managers.
Cyngor Gwynedd have refused my right to make an official complaint about the incident.

Another Complaint Against Gwynedd Council.

Last night, I listened to advice and raised a complaint against Gwynedd council.

I have no faith that the council will treat it fairly or even according to law after the debacle of last year..

Still – the official complaint has been lodged and I await a response from the customer care team at Gwynedd Council – (customer care lol such a misnomer in this area)

What have I learnt from my past experiences with Cyngor Gwynedd council ?

That I may be setting myself up for more false lighting, manipulation and bad behaviour by the public employees at a Plaid Cymru controlled council.

We shall see.

Gwynedd Council Fined For Maladministration.

A council which withdrew one-to-one support for a man with learning difficulties has apologised to his mother and paid him £500 for the distress caused.
Gwynedd Council was told to take the remedial action after being found guilty of maladministration by the Public Services Ombudsman.

It follows a complaint from the mother – identified only as Mrs X – that the change had had a significant detrimental effect on her son, who was a young adult with cerebral palsy and mild learning difficulties.

He had been receiving nine hours of one-to-one support each week, but in January, 2015, the authority said the service would end, even though the client had not been reassessed.

A social worker said that the council had been “over-servicing” and that the man did not meet eligibility for one-to-one support.

Instead he was offered group sessions on alternate Saturday mornings, but the family’s GP expressed concern about the impact on him and called for the one-to-one support to be reinstated.

In response to the Ombudsman, the council accepted there had been shortcomings in the process and that alternative support should have been put in place before the one-to-one support was stopped.

As a result, greater consultation now takes place with service users and their families when changes were proposed, the council said.

Appalling behaviour from Gwynedd council social services – again.

Gwynedd social services were told last year that withdrawing support without re-assessing needs is illegal so why continue ?

Who will be paying the fine ?

#Plaid17 #Plaid_Cymru @Plaid_Cymru