Will the report be updated to include how you foot shuffled and spent most of our exchange staring at the floor like a scoolboy , mumbling –
“You haven’t made a complaint about me, have you ?”
Were they hoping for confrontation ?
Last night, I listened to advice and raised a complaint against Gwynedd council.
I have no faith that the council will treat it fairly or even according to law after the debacle of last year..
Still – the official complaint has been lodged and I await a response from the customer care team at Gwynedd Council – (customer care lol such a misnomer in this area)
What have I learnt from my past experiences with Cyngor Gwynedd council ?
That I may be setting myself up for more false lighting, manipulation and bad behaviour by the public employees at a Plaid Cymru controlled council.
We shall see.
It follows a complaint from the mother – identified only as Mrs X – that the change had had a significant detrimental effect on her son, who was a young adult with cerebral palsy and mild learning difficulties.
He had been receiving nine hours of one-to-one support each week, but in January, 2015, the authority said the service would end, even though the client had not been reassessed.
A social worker said that the council had been “over-servicing” and that the man did not meet eligibility for one-to-one support.
Instead he was offered group sessions on alternate Saturday mornings, but the family’s GP expressed concern about the impact on him and called for the one-to-one support to be reinstated.
In response to the Ombudsman, the council accepted there had been shortcomings in the process and that alternative support should have been put in place before the one-to-one support was stopped.
As a result, greater consultation now takes place with service users and their families when changes were proposed, the council said.
Appalling behaviour from Gwynedd council social services – again.
Gwynedd social services were told last year that withdrawing support without re-assessing needs is illegal so why continue ?
Who will be paying the fine ?
#Plaid17 #Plaid_Cymru @Plaid_Cymru
I have been trying to raise a stage 2 complaint against Gwynedd Council since June, 2016, without success. Gwynedd have done everything in their power to thwart an independent investigation into what I consider to be unprofessional behaviour and systemic failings within their Children and Families Services (!) Department.
I have noticed a pattern in all those who have contacted Gwynedd Council on my behalf. They are all told that I am NOT the birth father. Why ? What difference do these people think that makes ?
Are they saying that a step parent cares less for a child ?
The last person to point this out this was Gwynedd Council’s Head Of Legal Services , Iwan G D Evans.
Does Mr Evans think that people who marry others should have less care for their partners children ?
Or is this an attempt by Iwan Evans to somehow belittle the concerns I am raising with other people ?